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​ACCESSIBILITY STATEMENT

ACCESSIBILITY STATEMENT

This statement applies to the

website: United Hearts Collective

OUR COMMITMENT

United Hearts Collective is committed to ensuring our services are accessible to people with disabilities. We aim to conform with the WAG 2.2 Level AA.

This accessibility statement forms an integral part of our Terms and Conditions

ACCESSIBILITY FEATURES

You should be able to:

• Zoom in up to 200% without loss of information or functionality

CONFORMANCE STATUS

Status: Partially compliant with WAG 2.2 Level AA

We conducted our most recent accessibility evaluation in February 1, 2026. For more information, see the NON-ACCESSIBLE CONTENT section.

 

NON-ACCESSIBLE CONTENT

Below is a description of known limitations we're working to address.

1. Ongoing Accessibility Considerations: heading structure consistency, color contrast in certain sections, and full keyboard navigation across all interactive elements may be subject to remodeling. We are actively reviewing and improving these areas.

We are actively working to address these issues as part of an ongoing plan to improve accessibility.

PREPARATION OF THIS STATEMENT

This statement was prepared on 04 February 2026 and is reviewed annually or when we make significant service changes.

We maintain records of accessibility feedback and our responses for regulatory compliance.

FEEDBACK AND CONTACT INFORMATION

Please let us know if you experience accessibility barriers using our services or need information in an alternative format.

- Email: info@unitedheartscollective.ca (mark subject line "Accessibility")

We respond to accessibility feedback within 10 business days. 

You can also contact us by post: 711 Scottsdale drive

guelph N1G3P3

Canada

ENFORCEMENT

If you're not satisfied with our response, you can contact the enforcement authority in your country:

  • Germany: BFIT-Bund

  • France: Défenseur des droits

  • Ireland: National Disability Authority

  • Spain: OADIS

  • Italy: AgID

For other EU countries, contact your national consumer protection authority.

For questions about accessibility or this statement, contact us using the details above.

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